How EcoPost helped in MGL go paperless for GoGreen Initiative

Join us in preserving marine ecosystems for a sustainable future.

Environmental Impact

300 trees saved annually, equivalent to a tennis court-sized forest, preventing 7,500 kg of CO₂ emissions every year.

Cost Savings

Eliminated recurring costs of Rs. 5.1 crore annually for printing and delivery. Projected savings of Rs. 51 crore over 10 years.

Accelerated Collection Cycle

Payments received within 1 minute of E-Bill delivery, improving cash flow and operational efficiency.

MGL's Transition to E-Billing

Mahanagar Gas Limited (MGL), one of India’s leading city gas distribution companies, embarked on a mission to enhance environmental sustainability and operational efficiency through its GoGreen Initiative. With 17 lakh customers receiving bi-monthly bills, MGL identified an opportunity to go paperless, thereby reducing environmental impact, saving costs, and streamlining the billing process.

Challenges

  • High operational costs of Rs. 5.1 crore annually for printing, enveloping, and delivering paper bills.
  • Significant environmental footprint with 1.02 crore paper bills and envelopes required annually, contributing to deforestation and CO₂ emissions.
  • A lengthy bill collection process due to manual payment barriers, delaying cash flow.

EcoPost’s Solution

EcoPost collaborated with MGL to implement an end-to-end digital billing system, replacing traditional paper bills with smart, interactive E-Bills. The solution included:

  • Seamless Digital Transition: Automated systems to generate and distribute digital bills.
  • Smart Payment Integration: Enabled payments via UPI in just 3 clicks, reducing payment resistance.
  • Real-Time Insights: Provided analytics for tracking payments and optimizing the collection process.

Results Achieved

  1. Environmental Impact:
    • 300 trees saved annually, equivalent to a tennis court-sized forest.
    • Prevented 7,500 kg of CO₂ emissions every year.
    • Long-term sustainability: Saving 3,000 trees over a decade.
  2. Cost Savings:
    • Eliminated recurring costs of Rs. 5.1 crore annually for printing and delivery.
    • Projected savings of Rs. 51 crore over 10 years, redirecting funds to enhance customer services.
  3. Accelerated Collections:
    • Payments received within 1 minute of E-Bill delivery, improving cash flow and operational efficiency.
    • Simplified payment process through UPI integration, boosting customer satisfaction.
  4. Operational Efficiency:
    • Reduced manual effort and logistical complexity associated with paper billing.
    • Enabled real-time payment tracking and faster reconciliation.

MGL’s shift to digital billing showcases how adopting modern technology can lead to a win-win scenario: creating sustainable environmental impact, enhancing operational efficiency, and delighting customers with unmatched convenience. This move sets a benchmark for other utilities to follow in the digital age.

Join us in transforming utility operations for a sustainable future.

Let’s Collaborate